Mode and cost of delivery

lineacortesia.it accepts orders only with delivery in the Italian territory.

The information provided by the customer at the time of issuing the invoice is the basis for issuing the invoice
Of the order: no changes will be possible after the issuance of the same. The invoice is sent to the e-mail address specified by the customer during registration. Invoices cannot be issued after the order has been placed.

It is the sole responsibility of the customer to carefully verify the information entered in the “billing address” field, which cannot be changed once the order has entered the shipping stage. The invoice will be made out to the address entered in the billing field at the time of purchase, and it will not be possible to make the invoice out to a different name or address. No changes in the invoice will therefore be possible.

Where applicable, delivery charges are the responsibility of the customer and explicitly stated at the time the order is placed, unless there are specific promotions.

The requested products are delivered in the shortest possible time, normally within 2/3 working days from the date of payment. Given the high quantity of codes on the site, in the case of the need for urgent guaranteed delivery, it is recommended to send availability request to info@lineacortesia.it. Within 24 hours you will receive a guarantee on the availability of the requested items. In case of delay of more than 30 days from the date of confirmation communicated by lineacortesia.it to the customer, he will have the right to cancel the order and terminate the contract, with full refund of the amount paid.
5.6 lineacortesia.it shall not be liable for any damages, either direct or indirect, resulting from delays in shipment and/or delivery.

Delivery

Unless explicitly stated by lineacortesia.it Customer Service, delivery is intended to be street level.

Upon delivery of the goods by the courier, the customer is required to
check:
- That the number of packages being delivered corresponds to what may have been indicated via e-mail
- that the packaging is intact, not damaged, nor wet or otherwise altered, including in the sealing materials (adhesive tape or metal strapping).
Any damage to the packaging and/or product must be challenged immediately,
affixing WRITTEN RESERVE OF CONTROL on the courier's proof of delivery. Once the courier's document has been signed without affixing a reservation, the customer will not be able to make any objection regarding the external characteristics of the packaging delivered and the products inside. Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 5 days of delivery to lineacortesia.it Customer Service at: info@lineacortesia.it.

In the case of unsuccessful delivery, the courier will leave a written notice stating the references for agreeing on a new redelivery. In case the redelivery is not successful, the courier will return to lineacortesia.it the package, and the order will be automatically canceled. In this case, the customer will be refunded the value anticipated by the same net of shipping costs (by which is meant expenses related to the return of the goods and the practice of storage).