{"id":2240,"date":"2019-04-12T09:42:15","date_gmt":"2019-04-12T07:42:15","guid":{"rendered":"https:\/\/www.lineacortesia.it\/?page_id=2240"},"modified":"2026-06-19T08:59:57","modified_gmt":"2026-06-19T06:59:57","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/www.lineacortesia.it\/en\/diritto-di-recesso\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Testo&#8221; _builder_version=&#8221;4.25.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Richiedi un reso<\/h2>\n<div class='fluentform ff-default fluentform_wrapper_10 ffs_default_wrap'><form data-form_id=\"10\" id=\"fluentform_10\" class=\"frm-fluent-form fluent_form_10 ff-el-form-top ff_form_instance_10_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_10_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Contact Form Demo (#10)<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='2240' \/><input type=\"hidden\" id=\"_fluentform_10_fluentformnonce\" name=\"_fluentform_10_fluentformnonce\" value=\"6278a3bd7d\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/2240\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_names_first_name_' id='label_ff_10_names_first_name_' >Nome<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_10_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Cognome\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_names_last_name_' id='label_ff_10_names_last_name_' >Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_10_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Last Name\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_email' id='label_ff_10_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_10_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_subject' id='label_ff_10_subject' aria-label=\"Numero Ordine\">Numero Ordine<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"subject\" class=\"ff-el-form-control\" placeholder=\"Numero ordine\" data-name=\"subject\" id=\"ff_10_subject\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_10_datetime' id='label_ff_10_datetime' aria-label=\"Data dell&#039;orine\">Data dell'orine<\/label><\/div><div class='ff-el-input--content'><input  aria-label='Data dell&#039;orine Use arrow keys to navigate dates. Press enter to select a date.'  aria-haspopup='dialog' data-type-datepicker data-format='y\/m\/d' type=\"text\" name=\"datetime\" id=\"ff_10_datetime\" class=\"ff-el-form-control ff-el-datepicker\" data-name=\"datetime\"  aria-invalid='false' aria-required=false><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_10_message' id='label_ff_10_message' aria-label=\"Eventuale motivazione\">Eventuale motivazione<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"false\" aria-labelledby=\"label_ff_10_message\" name=\"message\" id=\"ff_10_message\" class=\"ff-el-form-control\" placeholder=\"eventuale motivazione del reso\" rows=\"4\" cols=\"2\" data-name=\"message\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Procedi al reso\">Procedi al reso<\/button><\/div><\/fieldset><\/form><div id='fluentform_10_errors' class='ff-errors-in-stack ff_form_instance_10_1 ff-form-loading_errors ff_form_instance_10_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_10_1 = {\"id\":\"10\",\"ajaxUrl\":\"https:\\\/\\\/www.lineacortesia.it\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_10_1\",\"form_id_selector\":\"fluentform_10\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}},\"names[last_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":true,\"global_message\":\"Questo campo deve contenere un indirizzo email valido\"}},\"subject\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}},\"datetime\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":true}},\"message\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            \n<h1>Diritto di recesso<\/h1>\n<p>Il cliente privato ha facolt\u00e0 di chiedere il reso dei prodotti, a pena di decadenza, entro il termine massimo di 14 giorni dal ricevimento.<\/p>\n<p>\u00c8 onere del cliente organizzare la spedizione dei prodotti da rendere e pagarne le relative spese.<\/p>\n<p>Il diritto di recesso si applica alle seguenti condizioni:<br \/>\u2013 va restituito il prodotto acquistato nella sua interezza: non \u00e8 possibile esercitare recesso solamente su parte del prodotto acquistato (es.: accessori, ecc.);<br \/>\u2013 il prodotto deve essere integro e pienamente rivendibile: non deve essere stato utilizzato, n\u00e9 deve essere stato installato su altri macchinari e\/o strumenti, n\u00e9 comunque aver subito un trattamento \/ utilizzo tale da renderlo non idoneo alla rivendita. lineacortesia.it provveder\u00e0 ad eseguire le opportune verifiche per accertare l\u2019integrit\u00e0 dei prodotti, riservandosi fin d\u2019ora di rifiutare il reso qualora venisse riscontrato l\u2019utilizzo e\/o la manomissione del prodotto;<br \/>\u2013 il prodotto acquistato dovr\u00e0 essere restituito nella confezione originale, completa in tutte le sue parti (compresi astucci, imballi ed eventuale documentazione e dotazione accessoria: manuali, ecc.). \u00c8 necessario che il cliente adotti tutte le cautele e attenzioni necessarie per evitare danni in fase di trasporto, imballando correttamente tutti i prodotti. lineacortesia.it raccomanda, quando possibile, di inserire i prodotti in una seconda scatola e riportare il numero di accettazione al reso. Va evitata in tutti i casi l\u2019apposizione di etichette o nastri adesivi direttamente sulla confezione originale del prodotto.<br \/>Il trasporto del prodotto avviene sotto la completa responsabilit\u00e0 del cliente, e ci\u00f2 fino all\u2019arrivo presso il magazzino di lineacortesia.it.<\/p>\n<p>In caso di danneggiamento del bene durante il trasporto, lineacortesia.it provveder\u00e0 a darne immediata comunicazione al cliente. Il prodotto sar\u00e0 messo a disposizione del cliente e la richiesta di recesso verr\u00e0 annullata. lineacortesia.it non risponde in nessun modo per danneggiamenti, furto\/smarrimento, ecc. di beni spediti dal cliente per la restituzione.<\/p>\n<p>Qualora la procedura di reso sia correttamente esperita, lineacortesia.it provveder\u00e0 a rimborsare al cliente l\u2019intero importo versato tramite procedura di credito a mezzo bonifico bancario alle coordinate comunicate dal cliente. La procedura di rimborso rester\u00e0 sospesa fino al ricevimento dei prodotti da parte di lineacortesia.it.<br \/>Le spese relative alla restituzione del prodotto sono a carico del cliente, e potranno essere detratte dall\u2019importo allo stesso dovuto a titolo di rimborso.<\/p>\n<p>Il diritto di recesso \u00e8 escluso relativamente a prodotti personalizzati.<br \/>Nel caso di decadenza dal diritto di recesso, lineacortesia.it provveder\u00e0 alla relativa comunicazione via email.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Richiedi un reso <div class='fluentform ff-default fluentform_wrapper_10 ffs_default_wrap'><form data-form_id=\"10\" id=\"fluentform_10\" class=\"frm-fluent-form fluent_form_10 ff-el-form-top ff_form_instance_10_2 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_10_2\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Contact Form Demo (#10)<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='2240' \/><input type=\"hidden\" id=\"_fluentform_10_fluentformnonce\" name=\"_fluentform_10_fluentformnonce\" value=\"6278a3bd7d\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/2240\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_2_names_first_name_' id='label_ff_10_2_names_first_name_' >Nome<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_10_2_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Cognome\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_2_names_last_name_' id='label_ff_10_2_names_last_name_' >Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_10_2_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Last Name\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_2_email' id='label_ff_10_2_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_10_2_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_10_2_subject' id='label_ff_10_2_subject' aria-label=\"Numero Ordine\">Numero Ordine<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"subject\" class=\"ff-el-form-control\" placeholder=\"Numero ordine\" data-name=\"subject\" id=\"ff_10_2_subject\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_10_2_datetime' id='label_ff_10_2_datetime' aria-label=\"Data dell&#039;orine\">Data dell'orine<\/label><\/div><div class='ff-el-input--content'><input  aria-label='Data dell&#039;orine Use arrow keys to navigate dates. Press enter to select a date.'  aria-haspopup='dialog' data-type-datepicker data-format='y\/m\/d' type=\"text\" name=\"datetime\" id=\"ff_10_2_datetime\" class=\"ff-el-form-control ff-el-datepicker\" data-name=\"datetime\"  aria-invalid='false' aria-required=false><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_10_2_message' id='label_ff_10_2_message' aria-label=\"Eventuale motivazione\">Eventuale motivazione<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"false\" aria-labelledby=\"label_ff_10_2_message\" name=\"message\" id=\"ff_10_2_message\" class=\"ff-el-form-control\" placeholder=\"eventuale motivazione del reso\" rows=\"4\" cols=\"2\" data-name=\"message\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Procedi al reso\">Procedi al reso<\/button><\/div><\/fieldset><\/form><div id='fluentform_10_errors' class='ff-errors-in-stack ff_form_instance_10_2 ff-form-loading_errors ff_form_instance_10_2_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_10_2 = {\"id\":\"10\",\"ajaxUrl\":\"https:\\\/\\\/www.lineacortesia.it\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_10_2\",\"form_id_selector\":\"fluentform_10\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}},\"names[last_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":true,\"global_message\":\"Questo campo deve contenere un indirizzo email valido\"}},\"subject\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}},\"datetime\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":true}},\"message\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"Questo campo \\u00e8 obbligatorio\"}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n             Diritto di recesso Il cliente privato ha facolt\u00e0 di chiedere il reso dei prodotti, a pena di decadenza, entro il termine massimo di 14 giorni dal ricevimento. \u00c8 onere del cliente organizzare la spedizione dei prodotti da rendere e pagarne le relative spese. Il diritto di recesso si applica alle [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2240","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lineacortesia.it\/en\/wp-json\/wp\/v2\/pages\/2240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lineacortesia.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lineacortesia.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lineacortesia.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lineacortesia.it\/en\/wp-json\/wp\/v2\/comments?post=2240"}],"version-history":[{"count":6,"href":"https:\/\/www.lineacortesia.it\/en\/wp-json\/wp\/v2\/pages\/2240\/revisions"}],"predecessor-version":[{"id":19404,"href":"https:\/\/www.lineacortesia.it\/en\/wp-json\/wp\/v2\/pages\/2240\/revisions\/19404"}],"wp:attachment":[{"href":"https:\/\/www.lineacortesia.it\/en\/wp-json\/wp\/v2\/media?parent=2240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}